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Outage in Pagero

Statuses are not being processed

Resolved Minor
November 27, 2025 - Started about 2 months ago - Lasted 5 days
Official incident page

Incident Report

We have been unable to process any statuses since the release on the 17th of November. The root cause has been found, and we are working on a fix at the moment.
Components affected
Pagero TMS

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/02/2025 08:17AM

The main issue has been resolved, and the status-flow is up and functional.

IDENTIFIED about 2 months ago - at 11/28/2025 12:23PM

We have not yet found a fix, but found a way to handle all statuses manually until then.

IDENTIFIED about 2 months ago - at 11/27/2025 01:55PM

All statuses in queue has been processed manually, but we are still working with the root cause.

IDENTIFIED about 2 months ago - at 11/27/2025 09:29AM

We have been unable to process any statuses since the release on the 17th of November.
The root cause has been found, and we are working on a fix at the moment.

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