Outage in Palo Alto Networks

WildFire Issue

Resolved Major
September 11, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in multiple clouds. We are actively working on this issue and will provide another update by 20:40 UTC with further details. Customer Impact: Customers may experience denial of verdict query, and delay of sample processing. Workaround: N/A
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/11/2023 09:40PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/11/2023 07:40PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 09/11/2023 06:44PM

WildFire is currently experiencing an issue in multiple clouds. We are actively working on this issue and will provide another update by 20:40 UTC with further details.

Customer Impact: Customers may experience denial of verdict query, and delay of sample processing.

Workaround: N/A

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