Outage in Palo Alto Networks

Prisma Cloud Compute - Agentless scanning is not available

Major

February 21, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently investigating this issue.

Latest Updates ( sorted recent to last )

IDENTIFIED 1 day ago - at 02/21/2025 10:26PM

A fix has been deployed, and Agentless scans are working correctly except for Bottlerocket scans. The engineering team is working on a fix for the Bottlerocket scan.

IDENTIFIED 1 day ago - at 02/21/2025 08:22PM

The issue only affects AWS agentless scanning. The engineering team is implementing a fix for the problem.

INVESTIGATING 1 day ago - at 02/21/2025 08:11PM

We are currently investigating this issue.

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