Outage in Palo Alto Networks
AI Runtime Security: API Intercept Outage
Resolved MajorIncident Report
AI Runtime Security: API Intercept is experiencing an outage due to an ongoing incident with our Cloud Service Provider (Google Cloud). We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/12/2025 11:15PM
Our Cloud Services Provider (Google Cloud) has informed us the major incident has been resolved. All AI Runtime Security services are operating normally.
INVESTIGATING
11 months ago - at 06/12/2025 08:22PM
Some Scan Service API features, including Synchronous (Inline) and Asynchronous (Batch) scanning are available and functioning normally. Scan Report API and Threat Report APIs are degraded.
We are working to restore service as soon as possible. We do not yet have an estimated time to resolution.
INVESTIGATING
11 months ago - at 06/12/2025 07:41PM
AI Runtime Security: API Intercept is experiencing an outage due to an ongoing incident with our Cloud Service Provider (Google Cloud). We are currently investigating the issue.
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