Outage in Palo Alto Networks

Prisma Cloud Compute and Prisma Cloud CSPM degraded performance

Resolved Minor
September 04, 2025 - Started 22 days ago - Lasted about 7 hours
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Palo Alto Networks Americas - US - app.gov.prismacloud.io Palo Alto Networks Asia Pacific - Singapore - app.sg.prismacloud.io Palo Alto Networks Americas - Canada - app.ca.prismacloud.io Palo Alto Networks Americas - US - app3.prismacloud.io Palo Alto Networks Europe - app.eu.prismacloud.io Palo Alto Networks Europe - app2.eu.prismacloud.io Palo Alto Networks Americas - US - app.prismacloud.io Palo Alto Networks Americas - US - app2.prismacloud.io Palo Alto Networks Asia Pacific - Australia - app.anz.prismacloud.io Palo Alto Networks Americas - US - app4.prismacloud.io Palo Alto Networks China - app.prismacloud.cn
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/04/2025 08:47PM

This incident has been resolved.

MONITORING 22 days ago - at 09/04/2025 07:05PM

We are continuing to monitor for any further issues.

MONITORING 22 days ago - at 09/04/2025 07:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 09/04/2025 04:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED 22 days ago - at 09/04/2025 01:39PM

The issue has been identified and a fix is being implemented.

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