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Outage in Palo Alto Networks

Prisma Cloud [APP2.EU] - Degraded Alerts Timing

Resolved Minor
June 18, 2026 - Started 4 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

**Palo Alto Networks – Prisma Cloud Alert Delays (app2.eu)** The Prisma Cloud Europe stack (app2.eu.prismacloud.io) experienced delayed alerts for approximately 8.7 hours. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution. The incident was resolved with no further impact reported.

Alerts are delayed in app2.eu stack, we are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/18/2026 11:38PM

This incident has been resolved.

MONITORING 3 days ago - at 06/18/2026 10:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 06/18/2026 10:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 06/18/2026 08:53PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 06/18/2026 07:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 06/18/2026 03:02PM

Alerts are delayed in app2.eu stack, we are investigating.

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