Palo Alto Networks WildFire experienced an issue in the Singapore Cloud lasting approximately 9.3 hours, causing intermittent failures during file uploads and verdict queries. The issue was identified and a fix was implemented, with the incident fully resolved shortly after. No workaround was available during the outage.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
WildFire is currently experiencing an issue in the Singapore Cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details.
Customer Impact: Intermittent failures may occur during the file upload process and while querying verdicts.
Workaround: N/A
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