Outage in Palo Alto Networks
Enterprise DLP: Investigating Increase in Error Rates
Resolved MajorIncident Report
Summary AI Generated
Palo Alto Networks Enterprise DLP experienced increased error rates and latency across multiple regions, affecting Prisma Access DLP, NGFW DLP in APAC and EU, and Prisma SaaS DLP in APAC and EU for approximately 8 hours. A fix was deployed which gradually restored functionality, with full recovery observed across all regions before the incident was resolved.
We are currently investigating increased error rates and latency in multiple regions.
Components affected
Palo Alto Networks Prisma Access DLP Palo Alto Networks DLP (NGFW) APAC Palo Alto Networks DLP (NGFW) EU Palo Alto Networks Prisma SaaS DLP - EU Palo Alto Networks Prisma SaaS DLP - APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/16/2026 07:12PM
This incident has been resolved.
MONITORING
2 days ago - at 07/16/2026 01:57PM
We are seeing full recovery in all regions now. We will continue to monitor for a few hours before resolving the incident.
MONITORING
2 days ago - at 07/16/2026 12:54PM
We are still seeing some intermittent issues in multiple regions, but error rates have dropped significantly. We are working to alleviate these intermittent issues now.
MONITORING
2 days ago - at 07/16/2026 11:57AM
We have deployed a fix and are seeing functionality begin to return to normal in some regions. We will continue to monitor the situation.
INVESTIGATING
2 days ago - at 07/16/2026 11:18AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 07/16/2026 11:06AM
We are currently investigating increased error rates and latency in multiple regions.
Latest Palo Alto Networks outages
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