Outage in Palo Alto Networks
PrismaCloud APP3: Delayed asset inventory data
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks' Prisma Cloud app3 instance (Americas - US) experienced delayed asset inventory data for approximately 17 days. The issue was classified as a minor incident affecting the app3.prismacloud.io environment. A fix was implemented and monitored over an extended period before the incident was fully resolved on August 24, 2026.
A fix has been implemented and we are monitoring the results.
Components affected
Palo Alto Networks Americas - US - app3.prismacloud.ioTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/24/2026 03:07AM
This incident has been resolved.
MONITORING
17 days ago - at 08/14/2026 05:43PM
We are continuing to monitor for any further issues.
MONITORING
18 days ago - at 08/13/2026 08:56PM
We are continuing to monitor for any further issues.
MONITORING
19 days ago - at 08/12/2026 03:30PM
We are continuing to monitor for any further issues.
MONITORING
20 days ago - at 08/11/2026 11:46PM
We are continuing to monitor for any further issues.
MONITORING
20 days ago - at 08/11/2026 10:37AM
We are continuing to monitor for any further issues.
MONITORING
21 days ago - at 08/10/2026 06:15PM
We are continuing to monitor for any further issues.
MONITORING
21 days ago - at 08/10/2026 06:10AM
We are continuing to monitor for any further issues.
MONITORING
22 days ago - at 08/09/2026 01:16PM
We are continuing to monitor for any further issues.
MONITORING
23 days ago - at 08/08/2026 07:23AM
We are continuing to monitor for any further issues.
MONITORING
24 days ago - at 08/07/2026 05:19PM
We are continuing to monitor for any further issues.
MONITORING
24 days ago - at 08/07/2026 10:48AM
We are continuing to monitor for any further issues.
MONITORING
24 days ago - at 08/07/2026 07:09AM
We are continuing to monitor for any further issues.
MONITORING
24 days ago - at 08/07/2026 06:55AM
A fix has been implemented and we are monitoring the results.
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