Outage in Palo Alto Networks
Cortex XSOAR8/XSIAM - Degraded performance in the US region
Resolved MinorIncident Report
Summary AI Generated
**Palo Alto Networks – Cortex XSOAR8/XSIAM US Region Degraded Performance** On August 26, 2026, Cortex XSOAR and XSIAM experienced degraded performance in the US region lasting approximately 3.7 hours, specifically impacting automation executions. The root cause was identified and a fix was implemented, followed by a monitoring period. The incident was fully resolved by 21:24 UTC.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/26/2026 09:24PM
This incident has been resolved.
MONITORING
5 days ago - at 08/26/2026 08:50PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 08/26/2026 08:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 08/26/2026 06:37PM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 08/26/2026 06:05PM
We are experiencing degraded XSOAR/XSIAM performance in the US region with automation executions
INVESTIGATING
5 days ago - at 08/26/2026 05:47PM
We are currently investigating this issue.
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