Outage in Palo Alto Networks
WildFire Issue
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks WildFire experienced an issue in the India Cloud region lasting approximately 1.2 hours, causing delayed sample processing and intermittent query failures. The root cause was identified and a fix was implemented within roughly 30 minutes of identification. The incident was fully resolved by 18:37 UTC on August 24, 2026.
WildFire is currently experiencing an issue in India Cloud. We are actively working on this issue and will provide another update by 19:00 UTC with further details.
Customer Impact: Delay of sample processing and intermittent failure of quering.
Workaround: N/A
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 08/24/2026 06:37PM
This incident has been resolved.
MONITORING
about 10 hours ago - at 08/24/2026 06:05PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 10 hours ago - at 08/24/2026 05:57PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 11 hours ago - at 08/24/2026 05:26PM
WildFire is currently experiencing an issue in India Cloud. We are actively working on this issue and will provide another update by 19:00 UTC with further details.
Customer Impact: Delay of sample processing and intermittent failure of quering.
Workaround: N/A
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