Outage in Palo Alto Networks
URL filtering service degradation affected by GCP network service degradation
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks experienced a URL filtering service degradation caused by a GCP network service disruption, lasting approximately 4.7 hours. Customers experienced degraded service performance during this period with no available workaround. A fix was implemented and the incident was fully resolved following a monitoring period.
We are monitoring the system and we will provide another update by 12pm PDT with further details.
Customer Impact: Customer will experience service degradation
Workaround: "N/A"
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/01/2026 09:44PM
This incident has been resolved.
MONITORING
7 days ago - at 09/01/2026 05:02PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 09/01/2026 05:00PM
We are monitoring the system and we will provide another update by 12pm PDT with further details.
Customer Impact: Customer will experience service degradation
Workaround: "N/A"
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