Outage in Palo Alto Networks
Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region
Resolved MinorIncident Report
Summary AI Generated
A sporadic third-party log collection performance issue affected a small subset of Cortex XDR/XSIAM/Cloud tenants in the US region, disrupting log ingestion from third-party vendors via native collectors. Marketplace integrations remained unaffected throughout the incident. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved after approximately 77 hours.
We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
Components affected
Palo Alto Networks AmericasTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 08/25/2026 01:01AM
This incident has been resolved.
MONITORING
2 days ago - at 08/22/2026 06:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 08/22/2026 06:10AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 08/21/2026 08:24PM
We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
Latest Palo Alto Networks outages
WildFire Issue - about 11 hours ago
File Manager: Increased Latency in US West Region - 4 days ago
Service Degradation: Cloud NGFW Management Console. - 6 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
