Outage in PandaDoc

PandaDoc Chat and Email support is unavailable.

Resolved Minor
March 15, 2023 - Started over 2 years ago - Lasted 13 minutes
Official incident page

Incident Report

Zendesk, our chat and email system, is having an issue with its service. As a result, some customers are not able to start a chat with us. We'll continue monitoring and will post an update here once it's back up! In the meantime, you can reach out to us at support@pandadoc.com.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/16/2023 12:16AM

This incident has ben resolved.

INVESTIGATING over 2 years ago - at 03/16/2023 12:10AM

Zendesk, our chat and email system, is having an issue with its service. As a result, some customers are not able to start a chat with us. We'll continue monitoring and will post an update here once it's back up! In the meantime, you can reach out to us at support@pandadoc.com.

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