Outage in PandaDoc

Document search results are not loaded & Pipedrive integration is down

Major
April 23, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 04/23/2025 03:17PM

The Pipedrive integration should be back and running! If the issue persists on your end, please reconnect the integration from PandaDoc's end -> Settings -> Integrations (clear the "Cached images and files" for "All Time" period and if anything goes wrong during the reconnect and try again).

The team is doing their best to resolve the search issue, thank you for your patience!

INVESTIGATING about 5 hours ago - at 04/23/2025 02:30PM

We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Latest PandaDoc outages

Documents creation issue - about 2 months ago
PandaDoc is not loading - 4 months ago
Incident notification - 5 months ago
Email delivery issues - 6 months ago

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