Outage in PandaDoc
Document search results are not loaded
Resolved MajorIncident Report
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/23/2025 10:18PM
We're all set! PandaDoc is working properly and the incident has been fully resolved.
If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).
INVESTIGATING
12 months ago - at 04/23/2025 07:33PM
The development team carries on the investigation and is putting all the possible effort in pursuit to restore the search functionality. Check back here for updates and we will get this back on track as soon as possible!
INVESTIGATING
12 months ago - at 04/23/2025 03:17PM
The Pipedrive integration should be back and running! If the issue persists on your end, please reconnect the integration from PandaDoc's end -> Settings -> Integrations (clear the "Cached images and files" for "All Time" period and if anything goes wrong during the reconnect and try again).
The team is doing their best to resolve the search issue, thank you for your patience!
INVESTIGATING
12 months ago - at 04/23/2025 02:30PM
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Latest PandaDoc outages
Document Creation, Sending, Downloads, API & Integrations Disruption - about 6 hours ago
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Slowdown in key document operations - 6 months ago
PandaDoc application won't load - 6 months ago
Document access in editor - 9 months ago
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