Degraded Workflow Performance and SFTP Access Issues

The issue affecting workflows, SFTP, and Terminus connections has been fully resolved. Systems are operating normally, and we have observed sustained stability following remediation.

Thank you for your patience and understanding while we worked to resolve this. If you encounter any further issues, please contact our support team.

We have completed our remediation efforts, and services now appear stable. Workflows, SFTP, and Terminus connections have returned to normal. Our team is closely monitoring the system to ensure ongoing reliability.

If you experience any lingering issues, please reach out to our support team. Thank you for your patience while we worked to resolve this problem.

We are continuing to work on a fix for this issue.

We have identified the underlying cause of the intermittent failures affecting workflows and connections via Terminus and SFTP. Our engineers have already fixed several servers, and remaining servers will be addressed promptly, improving overall reliability and reducing these connection issues.

For now, we continue to recommend pausing deployments between environments as we finalize remediation efforts. We will provide another update within the next 30 minutes.

If you need immediate assistance, please reach out to our support team.

We are continuing to investigate intermittent failures with workflows related to deployment workflows and connecting to application servers. Users may also experience difficulty connecting to development environments via SFTP and Terminus.

Our initial remediation efforts are showing promising results, and we are actively working to fully resolve the issue. We recommend pausing deployments between environments for now. Our team is treating this as a top priority and will provide another update in 30 minutes.

If you have urgent concerns, please contact our support team for assistance.

We are currently experiencing intermittent failures with workflows related to deployments and switching between Git and SFTP modes. Additionally, some users are reporting difficulties connecting to development environments via SFTP and Terminus.

At this time, we recommend pausing deployments between environments while our engineering team actively investigates this issue as a top priority. We will provide an update within the next 30 minutes.

If you are facing urgent issues, please reach out to our support team for assistance.