Outage in Pantheon

Intermittent Downtime for Front-End Sites

Resolved Minor

April 23, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We observed intermittent 401 response codes affecting Front-End Sites between 15:50 and 15:57 UTC. The issue has been identified, and a fix has been implemented. We are now monitoring for continued stability. Drupal and WordPress back-end functionality remains unaffected. If you have any questions or need assistance, please contact Pantheon Support.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/23/2025 06:01PM

This incident is now resolved.

We identified the root cause and implemented a fix to prevent recurrence. Ongoing monitoring confirms that the solution has been effective and Front-End Site performance remains stable.

We understand how disruptive issues like this can be and appreciate your patience while we worked to address it.

MONITORING 12 months ago - at 04/23/2025 05:18PM

We observed intermittent 401 response codes affecting Front-End Sites between 15:50 and 15:57 UTC. The issue has been identified, and a fix has been implemented. We are now monitoring for continued stability.

Drupal and WordPress back-end functionality remains unaffected. If you have any questions or need assistance, please contact Pantheon Support.

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