Outage in Pantheon
Immediate Freeze on Live Deployments
Resolved MajorIncident Report
Summary AI Generated
Pantheon experienced a major incident where a high-risk configuration in the deployment workflow from Test to Live environments could have caused unintended data and file loss. The issue affected Workflow Operations and required an immediate freeze on all Live deployments to prevent potential data corruption. Engineers identified and implemented a fix within approximately 2 hours, restoring safe deployment capabilities after monitoring confirmed the resolution.
We are currently investigating degraded performance in the deployment workflows from the Test to the Live environment. We have identified a high-risk configuration in the current deployment process that may lead to unintended data and file loss within the live environment.
Our engineers are actively triaging the issue and working to implement a fix. We'll post progress updates regularly on this page.
We recommend pausing the use of deploy to Live until the issue is resolved.
Components affected
Pantheon Workflow OperationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/19/2026 02:00AM
This incident has been resolved. You can now safely proceed with deployments.
MONITORING
3 days ago - at 04/19/2026 01:01AM
A fix has already been implemented, and we are monitoring the results.
We recommend doing a hard refresh before triggering new workflows on the dashboard.
IDENTIFIED
3 days ago - at 04/19/2026 12:25AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 04/19/2026 12:04AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/19/2026 12:03AM
We are currently investigating degraded performance in the deployment workflows from the Test to the Live environment. We have identified a high-risk configuration in the current deployment process that may lead to unintended data and file loss within the live environment.
Our engineers are actively triaging the issue and working to implement a fix. We'll post progress updates regularly on this page.
We recommend pausing the use of deploy to Live until the issue is resolved.
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