Outage in Pantheon
Dashboard – Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Pantheon's Dashboard experienced degraded performance for approximately 1.2 hours, causing slow load times and intermittent issues accessing site environments for a subset of users. Live hosted sites and environment uptime remained fully operational throughout the incident. A fix was implemented and the incident was resolved shortly after.
We are investigating reports of degraded performance affecting the Dashboard interface.
A subset of users may experience slow loading times or intermittent issues loading site environments. Live hosted sites and environment uptime are fully operational and unaffected.
Our Engineering team is actively working to identify the root cause and restore normal functionality.
Need Immediate Assistance?
General concerns: Submit a support ticket or reach out via Live Chat.
If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io.
We will provide another update within 30–60 minutes, or as soon as new information becomes available.
Components affected
Pantheon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/20/2026 10:26PM
This incident has been resolved.
MONITORING
3 days ago - at 08/20/2026 09:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 08/20/2026 09:16PM
We are investigating reports of degraded performance affecting the Dashboard interface.
A subset of users may experience slow loading times or intermittent issues loading site environments. Live hosted sites and environment uptime are fully operational and unaffected.
Our Engineering team is actively working to identify the root cause and restore normal functionality.
Need Immediate Assistance?
General concerns: Submit a support ticket or reach out via Live Chat.
If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io.
We will provide another update within 30–60 minutes, or as soon as new information becomes available.
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