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Outage in Pantheon

Degraded site creation

Resolved Major
August 18, 2026 - Started 5 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Pantheon experienced a 7.3-hour major incident affecting Spinup Operations, during which users were unable to reliably create new sites due to degraded performance or failures in platform workflows. Engineers identified the root cause and worked to implement a fix throughout the day. The incident was fully resolved after a fix was deployed and monitored.

We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page. We recommend waiting on creation of sites until the issue is resolved.
Components affected
Pantheon Spinup Operations

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 08/18/2026 10:47PM

This incident has been resolved.

MONITORING 5 days ago - at 08/18/2026 09:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 08/18/2026 08:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 08/18/2026 07:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 08/18/2026 06:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 08/18/2026 05:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 08/18/2026 04:49PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 08/18/2026 04:08PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 08/18/2026 03:35PM

We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites.

Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.

We recommend waiting on creation of sites until the issue is resolved.

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