Outage in Pantheon
Degraded Workflows affecting AU region
Resolved MinorIncident Report
Summary AI Generated
Pantheon experienced degraded workflow operations in the Australia (AU) region for approximately 4 hours, impacting platform tasks such as clones, deploys, backups, and multidev environment creation. Engineers identified and implemented a fix, after which customers were advised to retry affected workflows. The incident was fully resolved following a monitoring period, with no further action required.
We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region.
Our engineers are actively working on a fix. We'll post progress updates regularly on this page.
We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.
Components affected
Pantheon Workflow OperationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/18/2026 11:03AM
We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience.
If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.
MONITORING
5 days ago - at 08/18/2026 08:54AM
Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks.
We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.
INVESTIGATING
5 days ago - at 08/18/2026 07:05AM
We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region.
Our engineers are actively working on a fix. We'll post progress updates regularly on this page.
We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.
Latest Pantheon outages
Dashboard – Degraded Performance - 3 days ago
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Automated Backup Failures - 17 days ago
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