Outage in Pantheon

Front End Sites Outage

Resolved Major
February 06, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Front End Sites hosted on Pantheon are returning 401 status with "AuthenticationRequired" errors. We are investigating this as a highest priority. Drupal and WordPress CMS sites are unaffected.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/06/2025 08:46PM

This incident has been resolved. We apologize for the disruption and appreciate your patience while we worked to restore service. Our team is continuing to investigate the root cause and implement improvements to prevent similar occurrences in the future.

If you have any questions, please reach out to our support team.

MONITORING about 1 month ago - at 02/06/2025 07:56PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 02/06/2025 07:47PM

Front End Sites hosted on Pantheon are returning 401 status with "AuthenticationRequired" errors. We are investigating this as a highest priority. Drupal and WordPress CMS sites are unaffected.

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