Site Unfreeze Workflows Degraded

This incident has been resolved.

A fix has been implemented, and unfreezing sites going forward will now work properly.

Sites that experienced issues with unfreezing are being proactively fixed and we will update here once that work is complete.

Our team is actively working on a solution for all affected sites. We'll provide another update in an hour or sooner if there's significant progress.

If you need urgent assistance, please contact our support team

We are continuing to work on a fix for this issue.

After unfreezing a site, the code page will display an error, "We were unable to load your Git commit log."

The issue is identified and a fix is being worked on, in the meantime restoring the last backup to a new site will resolve the issue. There is no loss of data associated with this issue and no impact to any live sites.