Outage in Pantheon
Degraded Workflows
Resolved MinorIncident Report
We're currently investigating an issue causing degraded performance in workflow execution, including creating new sites or environments, cloning operations, restore operations, and backup operations.
For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Components affected
Pantheon Dashboard Pantheon Spinup Operations Pantheon Workflow Operations Pantheon Terminus OperationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/20/2025 01:57PM
This incident has been resolved. All workflows are operational, any workflows that were run during the incident and marked as failed will need to be re-run.
If you encounter any issues, please reach out to support and we will be happy to assist.
MONITORING
12 months ago - at 05/20/2025 12:52PM
A mitigation has been deployed, and we're seeing signs of improvement. Our team is continuing to monitor the situation to ensure everything remains stable.
Thank you for your continued patience.
IDENTIFIED
12 months ago - at 05/20/2025 12:06PM
We've identified the root cause of the issue affecting workflow performance. Operations such as environment cloning, restores, and backups may still experience delays or degraded performance. Our team is working on a fix and will provide updates as progress is made.
Thank you for your patience and understanding.
INVESTIGATING
12 months ago - at 05/20/2025 11:14AM
We're currently investigating an issue causing degraded performance in workflow execution, including creating new sites or environments, cloning operations, restore operations, and backup operations.
For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Latest Pantheon outages
Workspace Creation Failure - 11 days ago
Immediate Freeze on Live Deployments - 17 days ago
Degraded Redis Endpoint Response - 20 days ago
Intermittent access issues affecting Pantheon Dashboard - about 1 month ago
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