Outage in Pantheon

Intermittent File System Error

Resolved Major
June 09, 2025 - Started 3 days ago - Lasted about 20 hours
Official incident page

Need to monitor Pantheon outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pantheon, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating reports of file permissions issues affecting a limited number of sites. This is being treated with the highest priority, and our team is working diligently to identify and resolve the root cause. If you are experiencing related errors, please contact Support via chat or submit a ticket. Our team is ready to assist and will prioritize your case. We will provide updates as soon as more information becomes available. Thank you for your patience.
Components affected
Pantheon Customer Sites
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/10/2025 03:32PM

Our Engineering team has identified and resolved the issue impacting the known affected sites. All systems are now operating normally.

If you experience any further issues, please open a new support ticket via your dashboard or reach out to our chat support. We'll address each report individually and resolve them as quickly as possible.

Thank you for your patience and understanding.

IDENTIFIED 3 days ago - at 06/10/2025 01:20PM

Our team is continuing to work on a fix for this issue. We will update you within next 4 hours, or sooner if new information is available.

IDENTIFIED 3 days ago - at 06/10/2025 09:18AM

We continue working on the resolution and will update you within next 4 or sooner if new information becomes available.

IDENTIFIED 3 days ago - at 06/10/2025 05:15AM

We are actively working on a fix for this issue and will provide another update within 4 hours, or sooner if new information becomes available.

IDENTIFIED 3 days ago - at 06/10/2025 01:15AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 06/10/2025 12:14AM

We are actively working on a fix for this issue.

IDENTIFIED 3 days ago - at 06/09/2025 11:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 06/09/2025 11:13PM

The issue has been identified and a fix is being implemented.

MONITORING 3 days ago - at 06/09/2025 10:17PM

All impacted sites have been repaired. We will monitor the situation for 30 minutes, please contact support if you see any remaining issues.

IDENTIFIED 3 days ago - at 06/09/2025 09:56PM

Our Engineering team has identified the root cause of the file permission issues and is actively working on remediation.

We will provide another update within the next hour or sooner if additional information becomes available.

INVESTIGATING 3 days ago - at 06/09/2025 08:29PM

Our Engineering team is actively investigating the issue, focusing on the affected sites to identify the root cause.

We will provide another update within the next 30–60 minutes or sooner if new information becomes available.
Thank you for your continued patience and understanding.

INVESTIGATING 3 days ago - at 06/09/2025 07:22PM

We are currently investigating reports of file permissions issues affecting a limited number of sites.
This is being treated with the highest priority, and our team is working diligently to identify and resolve the root cause.

If you are experiencing related errors, please contact Support via chat or submit a ticket.
Our team is ready to assist and will prioritize your case.

We will provide updates as soon as more information becomes available.
Thank you for your patience.

Latest Pantheon outages

Dashboard Availability Issues - about 10 hours ago
Degraded Workflows - 24 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook