Pantheon experienced a 2.4-hour incident in which automated backups failed across the platform due to an underlying issue in Workflow Operations. Engineering deployed a fix and monitored backup workflows to confirm successful completion, with previously failed backups expected to recover within 24 hours. The incident was resolved, with full backup stability confirmed shortly after.
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This incident has been resolved.
We are continuing to monitor for any further issues.
We identified an issue causing automated backups to fail. Our engineering team has deployed a fix for the underlying cause and is now monitoring backup workflows across the platform to confirm they complete successfully. Failed backups are expected to run successfully within the next 24 hours.
We'll share another update once we've confirmed full backup stability across affected sites.
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