What is Pantheon Customer Sites current status?

Pantheon Customer Sites seems to be having problems. You can check Pantheon Customer Sites status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Pantheon Customer Sites status?

You can use IsDown service or go to Pantheon official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Pantheon Customer Sites is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Pantheon Customer Sites has issues. Pantheon official status page might also offer notification options such as email, SMS, or Slack.

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Pantheon current status checked from official status page 2 minutes 45 seconds ago

Pantheon Customer Sites Status. Is Pantheon Customer Sites Down?

Q: Is Pantheon Customer Sites down today?

Pantheon Customer Sites was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Pantheon status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Pantheon Customer Sites outages, issues and problems' at the top of the page.

Check if Pantheon Customer Sites is down, recent outages, user-reported issues, and outages map.

Is Pantheon Customer Sites down right now? What's the current status?

Pantheon Customer Sites is undergoing maintenance

PHP Runtime Generation 2 Rollout

started 23 days ago

Scheduled maintenance is still in progress. We will provide updates as necessary.

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Pantheon Customer Sites service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Pantheon status data.

View Pantheon Outage Reports Map

Recent Pantheon Customer Sites Outages and Downtime History

IsDown has tracked 82 incidents for Pantheon Customer Sites since started monitoring Pantheon status in August 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
Sep 08, 2025 07:26 AM EDT	Minor	Intermittent Code Deployment and Workflow issues	about 4 hours
Jun 13, 2025 02:24 PM EDT	Minor	Degraded Availability of Static Files	3 days
Jun 12, 2025 02:38 PM EDT	Minor	Dashboard Availability Issues	about 3 hours
Jun 09, 2025 03:22 PM EDT	Major	Intermittent File System Error	about 20 hours
Apr 14, 2025 12:42 PM EDT	Major	Intermittent database access issues on non-live environments	about 2 hours
Apr 01, 2025 02:43 PM EDT	Minor	Intermittent 504s for non-live environments	1 day
Nov 12, 2024 04:57 PM EST	Minor	Solr 8 Schema Reversion and Performance Issues	6 days
Sep 05, 2024 06:19 PM EDT	Minor	404 Errors on Assets After Environment Cloning	about 3 hours
Aug 26, 2024 04:26 PM EDT	Major	Degraded Dashboard Workflow and Site Performance	2 days
Aug 26, 2024 11:20 AM EDT	Major	Degraded Site Performance	about 1 hour

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Pantheon Customer Sites problems reported by users

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Customer Sites is a component of Pantheon that manages and hosts individual websites, providing tools for development, testing, and live deployment.

Monitoring Pantheon since August 2020

Customer Sites is part of Pantheon. Check the Pantheon's status.

6 incidents in 2025

Pantheon Customer Sites outages in the last 28 days

September 2025

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Number of Incidents

0 issues

Last incident

32 days ago

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Frequently Asked Questions

Is Pantheon Customer Sites down today?

Pantheon Customer Sites is down. You can check Pantheon Customer Sites status and incident details on the top of the page. IsDown continuously monitors Pantheon Customer Sites official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Pantheon Customer Sites status?

Pantheon Customer Sites seems to be having problems. You can check Pantheon Customer Sites status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Pantheon Customer Sites outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Pantheon Customer Sites down today or just slow?

Yes, Pantheon Customer Sites might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Pantheon Customer Sites outages detected?

IsDown monitors the Pantheon Customer Sites official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Pantheon Customer Sites having an outage right now?

Pantheon Customer Sites last outage was on September 08, 2025 with the title "Intermittent Code Deployment and Workflow issues"

Pantheon down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector when monitoring Pantheon?

IsDown and DownDetector help users determine if Pantheon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pantheon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Pantheon status changes?

IsDown offers an easy way to monitor Pantheon with maximum flexibility

Major Outages Notifications

IsDown monitors Customer Sites for major outages. A major outage is when Customer Sites experiences a critical issue that severely affects one or more services/regions. When Pantheon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Pantheon status page for minor outages. A minor outage is when Customer Sites experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Pantheon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Pantheon publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Pantheon and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Pantheon and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.