Check if Pantheon Customer Sites is down, official outages, user-reported issues, and outages map.
Pantheon Customer Sites is undergoing maintenance
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 83 incidents for Pantheon Customer Sites since started monitoring Pantheon status in August 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Pantheon Customer Sites outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 27, 2025
05:13 AM CDT
|
Minor
Pantheon has identified an issue that is causing intermittent unavailability for non-Live environ...
|
1 day |
|
Sep 08, 2025
06:26 AM CDT
|
Minor
We are currently investigating reports of failed deployments, multidev creation, git-related issu...
|
about 4 hours |
|
Jun 13, 2025
01:24 PM CDT
|
Minor
Following the global upstream provider outage on June 12, we have identified a lingering issue af...
|
3 days |
|
Jun 12, 2025
01:38 PM CDT
|
Minor
Our monitoring systems have identified an increase in errors impacting access to the Pantheon Das...
|
about 3 hours |
|
Jun 09, 2025
02:22 PM CDT
|
Major
We are currently investigating reports of file permissions issues affecting a limited number of s...
|
about 20 hours |
|
Apr 14, 2025
11:42 AM CDT
|
Major
We are currently investigating an issue affecting non-Live environments on some sites. Users may ...
|
about 2 hours |
|
Apr 01, 2025
01:43 PM CDT
|
Minor
Pantheon has identified an issue that is causing intermittent unavailability for non-Live environ...
|
1 day |
|
Nov 12, 2024
03:57 PM CST
|
Minor
Between November 5 and November 8, 2024, a critical security update was applied to Solr 8 across ...
|
6 days |
|
Sep 05, 2024
05:19 PM CDT
|
Minor
We are currently investigating reports of 404 errors when accessing static file assets after a cl...
|
about 3 hours |
|
Aug 26, 2024
03:26 PM CDT
|
Major
Our internal team has identified workflow errors affecting several sites. We are actively investi...
|
2 days |
See what users are saying about Pantheon Customer Sites issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Customer Sites is a component of Pantheon that manages and hosts individual websites, providing tools for development, testing, and live deployment.
Monitoring Pantheon since August 2020
Customer Sites is part of Pantheon. Check the Pantheon's status.
7 incidents in 2025
Pantheon Customer Sites is down. You can check Pantheon Customer Sites status and incident details on the top of the page. IsDown continuously monitors Pantheon Customer Sites official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pantheon Customer Sites seems to be having problems. You can check Pantheon Customer Sites status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Pantheon Customer Sites might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Pantheon Customer Sites official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pantheon Customer Sites last outage was on October 27, 2025 with the title "Intermittent 504s for Pantheon Environments"
IsDown and DownDetector help users determine if Pantheon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pantheon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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