Check if Pantheon Customer Sites is down, official outages, user-reported issues, and outages map.
Pantheon Customer Sites is undergoing maintenance
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Pantheon status data.
IsDown has tracked 82 incidents for Pantheon Customer Sites since started monitoring Pantheon status in August 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 08, 2025
01:26 PM CEST
|
Minor
We are currently investigating reports of failed deployments, multidev creation, git-related issu...
|
about 4 hours |
Jun 13, 2025
08:24 PM CEST
|
Minor
Following the global upstream provider outage on June 12, we have identified a lingering issue af...
|
3 days |
Jun 12, 2025
08:38 PM CEST
|
Minor
Our monitoring systems have identified an increase in errors impacting access to the Pantheon Das...
|
about 3 hours |
Jun 09, 2025
09:22 PM CEST
|
Major
We are currently investigating reports of file permissions issues affecting a limited number of s...
|
about 20 hours |
Apr 14, 2025
06:42 PM CEST
|
Major
We are currently investigating an issue affecting non-Live environments on some sites. Users may ...
|
about 2 hours |
Apr 01, 2025
08:43 PM CEST
|
Minor
Pantheon has identified an issue that is causing intermittent unavailability for non-Live environ...
|
1 day |
Nov 12, 2024
10:57 PM CET
|
Minor
Between November 5 and November 8, 2024, a critical security update was applied to Solr 8 across ...
|
6 days |
Sep 06, 2024
12:19 AM CEST
|
Minor
We are currently investigating reports of 404 errors when accessing static file assets after a cl...
|
about 3 hours |
Aug 26, 2024
10:26 PM CEST
|
Major
Our internal team has identified workflow errors affecting several sites. We are actively investi...
|
2 days |
Aug 26, 2024
05:20 PM CEST
|
Major
Internal monitoring has detected elevated site availability issues for some sites in our NA (Cana...
|
about 1 hour |
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Customer Sites is a component of Pantheon that manages and hosts individual websites, providing tools for development, testing, and live deployment.
Monitoring Pantheon since August 2020
Customer Sites is part of Pantheon. Check the Pantheon's status.
6 incidents in 2025
Pantheon Customer Sites is down. You can check Pantheon Customer Sites status and incident details on the top of the page. IsDown continuously monitors Pantheon Customer Sites official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Pantheon Customer Sites seems to be having problems. You can check Pantheon Customer Sites status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Pantheon Customer Sites might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Pantheon Customer Sites official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pantheon Customer Sites last outage was on September 08, 2025 with the title "Intermittent Code Deployment and Workflow issues"
IsDown and DownDetector help users determine if Pantheon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pantheon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Pantheon with maximum flexibility
IsDown monitors Customer Sites for major outages. A major outage is when Customer Sites experiences a critical issue that severely affects one or more services/regions. When Pantheon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Pantheon status page for minor outages. A minor outage is when Customer Sites experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Pantheon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Pantheon publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Pantheon and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Pantheon and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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