Is Pantheon Customer Sites Down? Check current status

Check if Pantheon Customer Sites is down, official outages, user-reported issues, and outages map.

Current Pantheon Customer Sites status

Pantheon Customer Sites is undergoing maintenance

Updated from Pantheon official status page

PHP Runtime Generation 2 Rollout (Continued)

started 16 days ago
Pantheon will begin upgrading the test and live environments of Performance and Elite sites to PHP Runtime Generation 2 starting November 17, 2025. Our documentation has been updated to reflect thi...
Maintenance In Progress

Pantheon Customer Sites not working for you?

Pantheon Customer Sites service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage

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Pantheon Customer Sites recent outages and downtime history

IsDown has tracked 83 incidents for Pantheon Customer Sites since started monitoring Pantheon status in August 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Pantheon Customer Sites outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 27, 2025
05:13 AM CDT
Minor
Pantheon has identified an issue that is causing intermittent unavailability for non-Live environ...
1 day
Sep 08, 2025
06:26 AM CDT
Minor
We are currently investigating reports of failed deployments, multidev creation, git-related issu...
about 4 hours
Jun 13, 2025
01:24 PM CDT
Minor
Following the global upstream provider outage on June 12, we have identified a lingering issue af...
3 days
Jun 12, 2025
01:38 PM CDT
Minor
Our monitoring systems have identified an increase in errors impacting access to the Pantheon Das...
about 3 hours
Jun 09, 2025
02:22 PM CDT
Major
We are currently investigating reports of file permissions issues affecting a limited number of s...
about 20 hours
Apr 14, 2025
11:42 AM CDT
Major
We are currently investigating an issue affecting non-Live environments on some sites. Users may ...
about 2 hours
Apr 01, 2025
01:43 PM CDT
Minor
Pantheon has identified an issue that is causing intermittent unavailability for non-Live environ...
1 day
Nov 12, 2024
03:57 PM CST
Minor
Between November 5 and November 8, 2024, a critical security update was applied to Solr 8 across ...
6 days
Sep 05, 2024
05:19 PM CDT
Minor
We are currently investigating reports of 404 errors when accessing static file assets after a cl...
about 3 hours
Aug 26, 2024
03:26 PM CDT
Major
Our internal team has identified workflow errors affecting several sites. We are actively investi...
2 days
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Be the first to know when Pantheon Customer Sites goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

User comments about Pantheon Customer Sites status

See what users are saying about Pantheon Customer Sites issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Customer Sites is a component of Pantheon that manages and hosts individual websites, providing tools for development, testing, and live deployment.

Monitoring Pantheon since August 2020

Customer Sites is part of Pantheon. Check the Pantheon's status.

Need help? Try here:
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Check their status page.

7 incidents in 2025

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Frequently Asked Questions

Is Pantheon Customer Sites down today?

Pantheon Customer Sites is down. You can check Pantheon Customer Sites status and incident details on the top of the page. IsDown continuously monitors Pantheon Customer Sites official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Pantheon Customer Sites status?

Pantheon Customer Sites seems to be having problems. You can check Pantheon Customer Sites status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Pantheon Customer Sites outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Pantheon Customer Sites down today or just slow?

Yes, Pantheon Customer Sites might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Pantheon Customer Sites outages detected?

IsDown monitors the Pantheon Customer Sites official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Pantheon Customer Sites having an outage right now?

Pantheon Customer Sites last outage was on October 27, 2025 with the title "Intermittent 504s for Pantheon Environments"

How IsDown compares to DownDetector when monitoring Pantheon?

IsDown and DownDetector help users determine if Pantheon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pantheon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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