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Outage in Pantheon

Dashboard Performance and Terminus-related Issues

Resolved Minor
February 09, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently observing reduced performance affecting Dashboard loading, Terminus-related workflows, and some frontend site builds. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward resolution. Need Immediate Assistance? If you require urgent support during this time: General urgent concerns: Please submit a support ticket or use live chat. If the Dashboard is inaccessible: Contact us at helpdesk@pantheon.io.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/09/2026 06:56PM

This incident has been resolved.

MONITORING 2 months ago - at 02/09/2026 06:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/09/2026 05:31PM

We are currently observing reduced performance affecting Dashboard loading, Terminus-related workflows, and some frontend site builds. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.
We understand this may impact your workflow and appreciate your patience while we work toward resolution.

Need Immediate Assistance?
If you require urgent support during this time:

General urgent concerns: Please submit a support ticket or use live chat.
If the Dashboard is inaccessible: Contact us at helpdesk@pantheon.io.

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