Outage in Pantheon
Dashboard Performance Issues
Resolved MinorIncident Report
Summary AI Generated
The Pantheon Dashboard experienced slow load times and degraded performance for approximately 29 hours, while live site traffic remained unaffected throughout the incident. Engineers investigated the root cause, implemented a fix, and monitored results before confirming full resolution. The Dashboard is now performing normally with stable load times.
We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard.
Traffic to live sites is routing normally and is not impacted by this event.
Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality.
If you are unable to access the Dashboard to submit a ticket, please email us directly at helpdesk@pantheon.io for critical, time-sensitive deployments.
Next update: 30 minutes.
Components affected
Pantheon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/11/2026 09:33PM
This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.
MONITORING
8 days ago - at 07/10/2026 10:03PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 days ago - at 07/10/2026 05:57PM
Investigation into the Pantheon Dashboard performance degradation is ongoing.
For critical support outside the dashboard interface, email helpdesk@pantheon.io immediately.
Next update: Between 30 minutes and 3 hours.
INVESTIGATING
8 days ago - at 07/10/2026 04:33PM
We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard.
Traffic to live sites is routing normally and is not impacted by this event.
Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality.
If you are unable to access the Dashboard to submit a ticket, please email us directly at helpdesk@pantheon.io for critical, time-sensitive deployments.
Next update: 30 minutes.
Latest Pantheon outages
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