Outage in Panther Labs

September 20, 2022 GitHub API Gateway Errors

Resolved Minor
September 20, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Panther has identified an issue with the GitHub Audit Log puller that started at 2:03 am UTC. The GitHub endpoint is returning a 502 Gateway Error for all requests. This is impacting data ingestion for all customers using the GitHub Audit Log Puller. Panther’s team is currently investigating the root cause of this problem with GitHub and we will update this incident as our investigation and remediation process progresses.
Components affected
Panther Labs Data Ingestion
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 09/20/2022 12:33PM

GitHub has opened an incident (https://www.githubstatus.com/incidents/v5bcd4pzckky) reporting that their audit log REST API requests are currently disabled and they are working on a fix. This is the root cause of the Panther GitHub log puller errors.

We will update this incident when more information is available.

INVESTIGATING about 3 years ago - at 09/20/2022 06:52AM

Panther has identified an issue with the GitHub Audit Log puller that started at 2:03 am UTC. The GitHub endpoint is returning a 502 Gateway Error for all requests. This is impacting data ingestion for all customers using the GitHub Audit Log Puller.

Panther’s team is currently investigating the root cause of this problem with GitHub and we will update this incident as our investigation and remediation process progresses.

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