Alert Generation and Delivery Failures

Our observations have confirmed that the fix has been successful, but we will continue to monitor to ensure there are no further issues.

We sincerely apologize for the inconvenience this may have caused and appreciate your understanding as we worked to resolve the issue. If you have any questions or need further assistance, please don’t hesitate to contact our support team.

We have identified the root cause of the issue and deployed a fix. Our team is currently monitoring the situation to ensure that the issue has been fully resolved. Once confirmed, we will officially close this incident.

If you’d like to determine whether this issue impacted your account, please follow the steps outlined in the article below:

https://help.panther.com/articles/9727040283-how-to-determine-impact-of-the-alert-generation-and-delivery-failures-incident

Panther has identified an issue impacting alert generation (and delivery) for detections with an events threshold value greater than one. We are currently testing a potential fix, and will update the status page once we confirm the solution is effective.