Outage in Panther Labs

AWS US-EAST-1 outage

Resolved Major
June 13, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Panther has confirmed that customers with deployments in the AWS US-EAST-1 region may experience issues logging into the Panther Console, log processing and alert delivery delays, as well as other issues with the service due to the ongoing AWS outage that began at approximately 12:08 PM PDT today (https://health.aws.amazon.com/health/status). We will update this incident with more information as it becomes available.
Components affected
Panther Labs Web App Panther Labs Data Ingestion Panther Labs Detections and Alerts Panther Labs Data Exploration and Search Panther Labs Alert Destinations

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/13/2023 11:43PM

Our monitoring confirms that there is no further impact to Panther customers. Data that was delayed by this issue will be backfilled automatically.

MONITORING over 2 years ago - at 06/13/2023 10:00PM

AWS has reported a resolution to this outage. We will monitor the results to confirm that there is no further impact to Panther customers.

IDENTIFIED over 2 years ago - at 06/13/2023 08:07PM

Panther has confirmed that customers with deployments in the AWS US-EAST-1 region may experience issues logging into the Panther Console, log processing and alert delivery delays, as well as other issues with the service due to the ongoing AWS outage that began at approximately 12:08 PM PDT today (https://health.aws.amazon.com/health/status).

We will update this incident with more information as it becomes available.

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