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Outage in Panther Labs

Ingestion Filter Issue

Resolved Minor
April 19, 2024 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

Panther has identified an issue affecting data ingestion filters. If you have configured log filtering within Panther, you may be impacted. We are currently working on a fix for the issue. There will not be any costs associated with any additional ingest from the log filter failure. We will update this incident as our investigation and remediation process continues.
Components affected
Panther Labs Data Ingestion

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RESOLVED about 2 years ago - at 04/19/2024 07:25PM

We have deployed a fix, and the previously configured raw event filters should be working again. (This issue did not affect normalized event filters.) We will continue to monitor the issue to ensure there are no further problems. Once again, you will not be charged for the additional ingest caused by this incident.

If you are still experiencing issues, please submit a ticket to the support team for assistance.

IDENTIFIED about 2 years ago - at 04/19/2024 03:51PM

We are verifying a fix that will automatically reapply filters you previously configured, which were removed due to this incident. Once the fix has been applied, we will update the status page.

IDENTIFIED about 2 years ago - at 04/19/2024 02:48PM

Panther has identified an issue affecting data ingestion filters. If you have configured log filtering within Panther, you may be impacted. We are currently working on a fix for the issue. There will not be any costs associated with any additional ingest from the log filter failure.

We will update this incident as our investigation and remediation process continues.

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