Outage in Paperless Post

Vendor Outage - Loading & SMS Issues

Resolved Major
July 08, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Paperless Post status page and multiple sources to provide up-to-date information. Check back with us for the latest Paperless Post uptime status.

Outage Details

A third-party service that Paperless Post uses for hosting is experiencing degraded performance for customers in the Newark, New Jersey region. Customers in this region may experience issues with accessing the Paperless Post website or app, or loading images. This issue is also affecting our SMS sending partner, and some invitations and messages sent via text message may show an "Undeliverable" status. We are monitoring the issue and will resend any affected messages once our third-party partner is fully back online.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/08/2024 07:48PM

Our third-party service has confirmed that service has been fully restored for affected customers in the Newark, New Jersey area.

IDENTIFIED 10 months ago - at 07/08/2024 06:45PM

A third-party service that Paperless Post uses for hosting is experiencing degraded performance for customers in the Newark, New Jersey region. Customers in this region may experience issues with accessing the Paperless Post website or app, or loading images.

This issue is also affecting our SMS sending partner, and some invitations and messages sent via text message may show an "Undeliverable" status. We are monitoring the issue and will resend any affected messages once our third-party partner is fully back online.

Latest Paperless Post outages

Website and app outage - 24 days ago
SMS Sending Issues - about 1 month ago
Website and app outage - 7 months ago
Sending Issues - 7 months ago

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