Outage in Paperless Post

Third Party Outage - Email dleays

Resolved Major
April 23, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Paperless Post status page and multiple sources to provide up-to-date information. Check back with us for the latest Paperless Post uptime status.

Outage Details

We have identified that our third-party email sending partner is experiencing intermittent delays delivering emails due to a service outage. Your Card or Flyer sent via email may remain in "Sending..." status during this time. We are monitoring the issue and will ensure your affected messages are sent once our third-party partner is fully back online.
Components affected
Paperless Post Email Sending
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/23/2025 11:29PM

We have received confirmation from our third-party partner that the issue is fully resolved.

MONITORING 8 days ago - at 04/23/2025 10:17PM

Our third-party email sending partner has implemented a fix to allow delayed emails to be sent. We are seeing on our end that the delayed emails are now successfully going through. We will continue to monitor for stability.

IDENTIFIED 8 days ago - at 04/23/2025 09:35PM

We have identified that our third-party email sending partner is experiencing intermittent delays delivering emails due to a service outage.

Your Card or Flyer sent via email may remain in "Sending..." status during this time. We are monitoring the issue and will ensure your affected messages are sent once our third-party partner is fully back online.

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