Paperless Post Status - Is Paperless Post Down?

Paperless Post is operational

Updated a few minutes ago

Paperless Post not working for you?

Current Paperless Post official ongoing incidents

No incidents reported in Paperless Post's status page

IsDown pulls data from Paperless Post's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Paperless Post issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Paperless Post problems

  • A

    AD

    Not able to access the website

  • R

    Rebecca

    Cannot access the website.

  • A

    Alex

    Not able to get on the website at all

  • G

    greer

    can’t load buy coins page, not receiving confirmation emails

  • B

    Beri

    Cannot login. Keep getting weird errors

  • A

    alexandra

    i can not reach the home page. and the app does not work either

  • J

    Jane

    I am not able to get on the site. It says it is down for maintenance

  • R

    Roxana

    Hello, I cannot write even 2 words in a row, it shuts down. I tried both laptop and phone but the app crushed the phone. Not sure what is happening. I have cleared cache and history as well and tried from another browser. Still cannot do a thing. Any help would be appreciated.

Paperless Post outage history

IsDown has tracked 67 incidents since started monitoring Paperless Post status in October 2022.

  • Apr 23 2025

    7 days ago · lasted about 2 hours

    We have identified that our third-party email sending partner is experiencing intermittent delays delivering emails due to a service outage. Your Card or Flyer sent via email may remain in "Sending..." status during this time. We are monitoring t... More details

  • Apr 07 2025

    23 days ago · lasted about 3 hours

    The majority of Cards and Flyers on Paperless Post's website and app are currently not loading correctly. We are investigating the issue. More details

  • Mar 19 2025

    about 1 month ago · lasted about 8 hours

    We have identified that our third-party SMS sending partner is experiencing intermittent delays delivering SMS due to a maintenance window. Your invitation sent via phone number may remain in "Sending..." status during this time. We are monitori... More details

  • Oct 2022 ...
    IsDown started monitoring Paperless Post status

    We've tracked and collected 67 incidents since started monitoring Paperless Post status

Having problems with Paperless Post? What can you do?

  1. First, stay calm.

    • We know it's stressful when Paperless Post is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Paperless Post already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Paperless Post status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Paperless Post is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Monitoring 5 Paperless Post services and regions

3 incidents in 2025

Paperless Post outages in the last 30 days

Number of Incidents

2 issues

Last incident

8 days ago

Check Paperless Post components, services, or regions current status in real-time

Frequently Asked Questions

Is Paperless Post down today?

Paperless Post isn't down. You can check Paperless Post status and incident details on the top of the page. IsDown continuously monitors Paperless Post official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Paperless Post status?

Paperless Post is currently operational. You can check Paperless Post status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Paperless Post outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Paperless Post slow today?

Currently there's no report of Paperless Post being slow. Check on the top of the page if there are any reported problems by other users.

How are Paperless Post outages detected?

IsDown monitors the Paperless Post official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Paperless Post outage?

Paperless Post last outage was on April 23, 2025 with the title "Third Party Outage - Email dleays"

Paperless Post not working for you? How do I know if Paperless Post is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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