Outage in Paperless Post
SMS sending outage
Resolved MajorIncident Report
We are currently experiencing an issue that is preventing SMS messages from being delivered. We are investigating the issue and will resend any affected messages once the issue has been resolved.
Components affected
Paperless Post Text message sendingLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 12/17/2025 12:07AM
We have fully resolved the text sending issues at this time. Any queued text messages have now been sent. Please let us know if we can help with anything else: help@paperlesspost.com
MONITORING
1 day ago - at 12/16/2025 11:24PM
We have remedied the text issues, which are now sending to recipients, and will continue to monitor the site.
IDENTIFIED
1 day ago - at 12/16/2025 06:12PM
We have identified the cause of the text issues and will keep you posted once a solution has been implemented. Thank you for your patience.
INVESTIGATING
2 days ago - at 12/16/2025 04:29AM
We are currently experiencing an issue that is preventing SMS messages from being delivered. We are investigating the issue and will resend any affected messages once the issue has been resolved.
Latest Paperless Post outages
Website loading issues/outage - about 2 months ago
Saving issues for Flyers on app & mobile web - 5 months ago
Third Party Outage - Email dleays - 8 months ago
Website and app outage - 8 months ago
SMS Sending Issues - 9 months ago
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