Outage in Paramount Commerce
Service Impact Degradation Notice
Resolved MajorIncident Report
We are investigating a service issue impacting a limited number of transactions. We've identified the root cause as a disruption with multiple cloud providers, and are treating this as a sev-1 incident.
We understand this may be causing issues for a small number of our merchants, and we sincerely apologize for the disruption. Our team is working diligently to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 06/12/2025 10:14PM
This incident has been resolved. We are seeing normal flow as expected.
MONITORING
about 1 year ago - at 06/12/2025 09:03PM
We can confirm that the impact has now been mitigated and we are actively monitoring the situation.
INVESTIGATING
about 1 year ago - at 06/12/2025 07:05PM
We are investigating a service issue impacting a limited number of transactions. We've identified the root cause as a disruption with multiple cloud providers, and are treating this as a sev-1 incident.
We understand this may be causing issues for a small number of our merchants, and we sincerely apologize for the disruption. Our team is working diligently to resolve the issue.
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