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Outage in Paramount Commerce

Intermittent Performance with Interac Systems

Resolved Minor
February 27, 2024 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We have experienced intermittent issues with Interac and are actively working to resolve. We will provide an update once performance is stable again. While successful deposits and withdrawals are being processed, we are observing customers who experiencing errors while completing their transactions. We appreciate your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/28/2024 02:47AM

Our teams have observed successful payins and payouts being processed and all systems operating within normal parameters. We continue to actively monitor moving forward.

We thank you for your continued patience and understanding.

MONITORING about 2 years ago - at 02/28/2024 01:58AM

Our teams have observed successful payins being processed, we continue to monitor the situation to ensure system stability.

We appreciate your continued patience and understanding as our teams towards a resolution.

INVESTIGATING about 2 years ago - at 02/27/2024 11:23PM

Our teams are continuing to investigate and work towards a resolution. While some successful payins are being processed, we continue to experience some customers who are experiencing errors while completing their transactions. Additionally, please be advised payouts are being processed as normal.

We appreciate your continued patience and understanding as our teams towards a resolution.

INVESTIGATING about 2 years ago - at 02/27/2024 09:49PM

We have experienced intermittent issues with Interac and are actively working to resolve. We will provide an update once performance is stable again.

While successful deposits and withdrawals are being processed, we are observing customers who experiencing errors while completing their transactions.

We appreciate your patience and understanding.

Latest Paramount Commerce outages

Degraded Performance - Interac - about 2 years ago

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