Outage in ParentSquare

Smart Sites Component Pages Not Available

Resolved Major
October 02, 2025 - Started 2 months ago - Lasted 23 minutes
Official incident page

Incident Report

We are investigating reports that admins are unable to edit their Smart Sites component pages and the navigation is unavailable. We will provide an update shortly.
Components affected
ParentSquare Smart Sites

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/02/2025 08:17PM

We confirmed that the issue has been resolved.

MONITORING 2 months ago - at 10/02/2025 08:09PM

We have implemented a fix and are monitoring the results.

IDENTIFIED 2 months ago - at 10/02/2025 07:58PM

We have identified the cause of the issue and are implementing a fix.

INVESTIGATING 2 months ago - at 10/02/2025 07:57PM

We are investigating reports that admins are unable to edit their Smart Sites component pages and the navigation is unavailable. We will provide an update shortly.

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