Outage in Particle
EtherSIM connectivity incident
Resolved Major
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Outage Details
Components affected
Particle Cellular ConnectivityLatest Updates ( sorted recent to last )
Device connectivity has resolved.
The vast majority of devices recovered around 10:00PM PDT, and we've seen two hours since of stable behavior. However, a small subset of impacted EtherSIM devices continue to struggle to connect.
We are continuing to monitor the recovery process, which continues to be very slow. About 35% of impacted devices have recovered.
The recovery process has slowed, but our network partners assure us that all resources are being directed to accelerating the recovery process. We are continuing to escalate.
We are monitoring a moderately paced but active recovery.
Particle has identified the issue as a network provider issue and escalated with maximum veracity. We are starting to see some signs of recovery, but this is a preliminary judgment.
Particle is closely monitoring a major network outage impacting EtherSIM devices and are treating this incident with the highest priority. Please stand by for updates.
Particle is investigating a drop in EtherSIM device connectivity. More details to follow.
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