Outage in Particle

EtherSIM (Small Service Degradation)

Resolved Minor
April 24, 2025 - Started 6 months ago - Lasted about 6 hours
Official incident page

Incident Report

Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.
Components affected
Particle Cellular Connectivity

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/24/2025 01:05PM

Particle has confirmed that devices have recovered and are operating as expected.

MONITORING 6 months ago - at 04/24/2025 11:58AM

Particle continues to monitor the situation and we have noted significant recovery, but a small subset of devices are still affected.

IDENTIFIED 6 months ago - at 04/24/2025 07:17AM

Particle has identified a small dropoff in EtherSIM events. We've escalated to our partners, who are actively engaged in this issue. Only a small subset of EtherSIM devices are impacted at this time, mostly impacted at the point of reconnection.

INVESTIGATING 6 months ago - at 04/24/2025 06:46AM

Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.

Latest Particle outages

EtherSIM connectivity - 24 days ago
Cellular outage in US - about 1 month ago

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