Outage in Particle

EtherSIM (Small Service Degradation)

Minor
April 24, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.
Components affected
Particle Cellular Connectivity
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 04/24/2025 07:17AM

Particle has identified a small dropoff in EtherSIM events. We've escalated to our partners, who are actively engaged in this issue. Only a small subset of EtherSIM devices are impacted at this time, mostly impacted at the point of reconnection.

INVESTIGATING about 3 hours ago - at 04/24/2025 06:46AM

Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.

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