Outage in Particle

Electron 2G/3G (Non EtherSIM, non LTE) connectivity disruption

Resolved Minor

April 28, 2025 - Started 9 months ago - Lasted about 20 hours
Official incident page

Incident Report

Electron/E-series devices on 2G/3G in North America, and around the world (non-EtherSIM), are currently affected by the power outages in Spain. Our cellular partner is affected and devices will be offline until power is restored in the region. Particle will provide updates as more information becomes available.

Components affected

Particle Cellular Connectivity

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 04/29/2025 02:48PM

Particle has confirmed that devices have recovered and are operating as expected.

MONITORING 9 months ago - at 04/28/2025 11:34PM

We are observing signs of recovery, with fleet connectivity numbers gradually increasing. The trend is positive and noticeable. We will continue monitoring closely until full resolution.

MONITORING 9 months ago - at 04/28/2025 06:32PM

Electron/E-series devices on 2G/3G in North America, and around the world (non-EtherSIM), are currently affected by the power outages in Spain. Our cellular partner is affected and devices will be offline until power is restored in the region.
Particle will provide updates as more information becomes available.

Latest Particle outages

SIM activation delays - 15 days ago

Device connectivity instability - 3 months ago

Integration and Logic partial outage - 3 months ago

Integration, Logic & Ledger Outage - 3 months ago

EtherSIM connectivity - 3 months ago

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