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Outage in PassFort

Maxsight EU & US - Unable to download Audit Reports

Resolved Minor
February 02, 2026 - Started 12 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue which is preventing users from being able to download audit reports for a profile/entity. The team are working to resolve this issue as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 02/03/2026 12:12PM

This incident has been resolved.

MONITORING 11 days ago - at 02/03/2026 11:14AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 days ago - at 02/03/2026 09:08AM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 02/02/2026 04:17PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 02/02/2026 03:19PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 02/02/2026 03:18PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/02/2026 02:11PM

We are still observing issues with the audit report downloads. Our engineers are continuing to investigate.

MONITORING 12 days ago - at 02/02/2026 12:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 02/02/2026 12:50PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/02/2026 11:55AM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/02/2026 09:45AM

We are currently investigating an issue which is preventing users from being able to download audit reports for a profile/entity.

The team are working to resolve this issue as quickly as possible.

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