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Outage in PassFort

Slow Platform Performance

Resolved Minor
March 05, 2026 - Started 21 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue causing the platform to run very slowly and users are being presented with a white loading screen. Our engineers are actively investigating this to return service to normal as quickly as possible.
Components affected
PassFort 🇪🇺 EU - eu.maxsight.com

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 03/05/2026 03:57PM

This incident has been resolved.

MONITORING 20 days ago - at 03/05/2026 02:33PM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 03/05/2026 01:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 03/05/2026 01:06PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 03/05/2026 12:18PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 03/05/2026 11:14AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 03/05/2026 10:45AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 03/05/2026 10:09AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 03/05/2026 09:27AM

We are currently investigating an issue causing the platform to run very slowly and users are being presented with a white loading screen.
Our engineers are actively investigating this to return service to normal as quickly as possible.

Latest PassFort outages

Elevated API errors for GRID Screenings - 22 days ago
Elevated API errors - 24 days ago
Slow Performance and Automation - 29 days ago
Issue with Maxsight Pages and Login Errors - about 1 month ago
EU Performance issues and slow automation - about 1 month ago

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