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Outage in PassFort

Slow Platform Performance

Resolved Minor
March 05, 2026 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue causing the platform to run very slowly and users are being presented with a white loading screen. Our engineers are actively investigating this to return service to normal as quickly as possible.
Components affected
PassFort 🇪🇺 EU - eu.maxsight.com

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/05/2026 03:57PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/05/2026 02:33PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/05/2026 01:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/05/2026 01:06PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/05/2026 12:18PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/05/2026 11:14AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/05/2026 10:45AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/05/2026 10:09AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/05/2026 09:27AM

We are currently investigating an issue causing the platform to run very slowly and users are being presented with a white loading screen.
Our engineers are actively investigating this to return service to normal as quickly as possible.

Latest PassFort outages

EU - Automation Delays - 6 days ago
UAE - Unable to download Audit Reports - 13 days ago
Elevated API errors for GRID Screenings - about 1 month ago
Elevated API errors - about 1 month ago
Slow Performance and Automation - about 2 months ago

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