Outage in PassFort

Slow Performance and Automation

Resolved Minor

February 25, 2026 - Started 9 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing slow performance issues on the platform which is also causing profiles to be stuck in "automating" for long periods of time. Our engineers are investigating to resolve this issue as quickly as possible.

Components affected

PassFort 🇪🇺 EU - eu.maxsight.com

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 02/25/2026 02:15PM

This incident has been resolved.

MONITORING 9 days ago - at 02/25/2026 12:47PM

We are continuing to monitor for any further issues.

MONITORING 9 days ago - at 02/25/2026 12:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 02/25/2026 11:51AM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 02/25/2026 11:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 days ago - at 02/25/2026 10:19AM

We are currently experiencing slow performance issues on the platform which is also causing profiles to be stuck in "automating" for long periods of time.

Our engineers are investigating to resolve this issue as quickly as possible.

Latest PassFort outages

Slow Platform Performance - about 15 hours ago

Elevated API errors for GRID Screenings - 1 day ago

Elevated API errors - 4 days ago

Issue with Maxsight Pages and Login Errors - 14 days ago

EU Performance issues and slow automation - 23 days ago

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