Outage in PassFort

Elevated API errors for GRID Screenings

Resolved Major

March 04, 2026 - Started 1 day ago - Lasted about 8 hours
Official incident page

Incident Report

Maxsight is currently experiencing a higher number of API errors related to RDC/GRID, which is also impacting the Maxsight portal. Our engineering team is actively investigating the issue to identify the root cause and implement a resolution. We will provide another update within 30 minutes.

Components affected

PassFort 🇪🇺 EU - eu.maxsight.com PassFort 🇦🇪 UAE - ae.maxsight.com PassFort 🇺🇸 USA - us.maxsight.com

Need to monitor PassFort outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/04/2026 04:45PM

This incident has been resolved.

MONITORING 1 day ago - at 03/04/2026 03:06PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 03/04/2026 02:26PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 03/04/2026 12:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 03/04/2026 11:25AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 03/04/2026 10:53AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/04/2026 10:00AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/04/2026 09:41AM

Please note that this issue is also impacting GRID screening where users are being presented an "Internal Server Error". Our engineers are continuing to investigate the issue.

INVESTIGATING 1 day ago - at 03/04/2026 09:25AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/04/2026 09:11AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/04/2026 09:09AM

Maxsight is currently experiencing a higher number of API errors related to RDC/GRID, which is also impacting the Maxsight portal.

Our engineering team is actively investigating the issue to identify the root cause and implement a resolution.

We will provide another update within 30 minutes.

Latest PassFort outages

Slow Platform Performance - about 15 hours ago

Elevated API errors - 4 days ago

Slow Performance and Automation - 9 days ago

Issue with Maxsight Pages and Login Errors - 14 days ago

EU Performance issues and slow automation - 23 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook