Outage in Path
Newyork PoP degradation
Resolved Minor
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Outage Details
We have identified an issue at our New York PoP and are currently investigating it.
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 10/04/2024 04:39PM
After investigation, we identified the root cause as a failure in one of our routers responsible for terminating a GRE session. This triggered an automatic traffic rerouting to a nearby PoP, which led to cascading issues. We promptly redistributed the traffic across other PoPs and repaired the affected hardware before returning it to production.
INVESTIGATING
11 months ago - at 10/04/2024 01:58PM
We have identified an issue at our New York PoP and are currently investigating it.
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