Outage in Path
Tokyo PoP Outage
Resolved Major
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Outage Details
Components affected
Path TokyoLatest Updates ( sorted recent to last )
This incident has been resolved.
We estimate completion in the next few days.
We are currently awaiting Telstra to run a new cross connect and Tokyo will return to full performance.
The datacenter has been rejecting the shipments, we've contacted them multiple times confirming its a legitimate package and it has been escalated to our account manager, awaiting further instructions from them.
We have pre-emptively ordered a replacement part as we continue to look into this issue.
We are currently investigating an issue with our Tokyo Point of Presence, we've already reached out to an on-site technician and will update as we learn more.
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