Outage in Paubox System

Some customers reporting inbound mail deferrals

Resolved Minor
September 09, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

Need to monitor Paubox System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Paubox System, and never miss an outage again.
Start Free Trial

Outage Details

Some inbound customers are reporting delays and deferrals on receiving mail. We have identified the cause and are working on a resolution.
Components affected
Paubox System Inbound Security
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/10/2025 07:23PM

After thorough investigation we found:
- A new log entry was added each time a piece of mail was deferred
- “No Delivery Status Found” mail log rows didn’t get updated when the email was later delivered
- Instead, a brand new mail log entry with the “Delivered” status was written

MONITORING 1 day ago - at 09/10/2025 03:06PM

while we released a fix last night, some customers continue to report missing mail log statuses from Monday 9/8 to Tuesday 9/9 - we are still reviewing these reports

MONITORING 2 days ago - at 09/09/2025 10:21PM

A fix has been shipped and we are monitoring results.

IDENTIFIED 2 days ago - at 09/09/2025 06:18PM

Some inbound customers are reporting delays and deferrals on receiving mail. We have identified the cause and are working on a resolution.

Latest Paubox System outages

Inbound mail delays - 3 days ago
Inbound mail delays - 9 days ago
Delivery Delays - 21 days ago
Intermittent mail delays - about 1 month ago

Burned by Vendor Downtime? Never Again with Our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook